Customer Experience

Transparent appraisal process to improve customer confidence

Numerous government regulations have put the onus on the seller to provide complete disclosure to the buyer. Furthermore they have mandated specific information to be completed and made available to potential buyers on any vehicles the seller has available. Many dealerships today lack process for their sales staff to navigate the collection and presentation of this information and fail to obtain full disclosure on the vehicles they bring in on trade.

D2D Auto Auction’s comprehensive and fully compliant, electronic appraisal tool which provides complete vehicle disclosure. Simply follow the on screen work flow to offer a consistent, complete and professional appraisal for every customer that walks in your door. Transparency in the trade-in process builds customer confidence. Increased customer confidence equates to higher closing ratios.

D2D Auto Auction’s integrated disclosure questionnaire ensures that your staff is asking all the right questions, every time.